Wisebits is an international IT company, a true industry trendsetter. Over 350 employees from 12 different countries. We support and reward initiatives and ideas of our crew — people are one of our core values.
We are looking for a Customer Support Specialist to join the growing support team of our web-based entertainment project. The company offers an excellent working environment, a competitive remuneration package, and the chance to work for a developing international company.
Duties:
Handle and resolve customer complaints providing the best customer experience
Investigate complaints, troubleshoot issues and identifying trending problems
Report bugs to the technical team
Requirements:
Very good English skills
Experience as a Customer Support Specialist or similar CS role
Perfect communication and problem-solving skills
Customer orientation and ability to adapt/respond to different types of characters
We offer:
Unique opportunity to build your career among the best professionals on the market
Career growth and professional development in a rapidly growing project
Constant education & leveling up your skills
Cyprus experience: once a year Wisebits pays for a trip to Cyprus (1 month)
